Customer Success Lead
Customers · Remote (US) · Full-time
This role isn’t open yet. Apply now and we’ll reach out when it opens.
Help new customers get from their first connection to their first trusted answer, and keep getting value after that.
What you’ll do
- Guide customers through onboarding, from connecting their systems to agreeing on metric definitions.
- Be the main contact for a group of customers.
- Turn customer feedback into clear requests for the product team.
- Track adoption and step in early when usage drops.
What you’ll bring
- Customer success or account management experience in B2B software.
- Comfort with data and business metrics.
- Clear communication with both executives and IT teams.
- Strong organization and follow-through.
Nice to have
- Experience implementing business intelligence tools.
- Experience working with law firms.
Apply
Or email team@corelantic.com with the role in the subject line.
Corelantic is an equal opportunity employer. We welcome applicants of every background and do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status or any other characteristic protected by law.